User Support

Help tickets

Options for Getting Help

Submitting a help ticket requires logging in using your Pitt credentials.  Please see How to Submit a help ticket before submitting a ticket. Most issues can be addressed using our ticketing system. If you do not have an account, contact us or call 412-648-3094.

Accounts, Allocations, Data Storage, and Documentation

All accounts are based on Pitt usernames.  Faculty can request access for external collaborators via sponsored accounts.